Cookies

What are cookies?

Cookies (and other similar resources such as local shared objects, flash cookies, web beacons, bugs, etc.) are text files that contain small amounts of information downloaded onto the device a user employs when visiting a website. Their primary purpose is twofold: firstly, to recognize the user each time they access the website by displaying content tailored to their established browsing preferences; and additionally, when applicable, to analyze the user’s browsing behavior and deliver personalized advertising.

 

General Information Regarding the Use of Cookies Exempt from Consent

In accordance with current legislation, any website that uses cookies must provide clear and complete information about their purpose or purposes, and it is mandatory to obtain express consent from users before downloading them, except for the so-called “excepted cookies” for which consent is not required (i.e., they are exempt from consent).

The excepted cookies include:

  • Technical or essential cookies: These allow the user to navigate through a website, platform, or application and use the different options or services available, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering items that make up an order, completing the purchase process of an order, managing payment, controlling fraud linked to service security, making a registration or participation request in an event, counting visits for software licensing billing purposes, using security elements during navigation, storing content for video or audio broadcasting, enabling dynamic content (e.g., loading animation of text or image), or sharing content through social networks in cases where the user has decided to leave the session open. Also included in this category, due to their technical nature, are cookies that allow for the most efficient possible management of advertising spaces that the publisher has included on a website, application, or platform as an element of design or “layout” of the service offered to the user.
  • Excepted customization cookies: These allow remembering information so that the user can access the service by configuring certain characteristics that can differentiate their experience from that of other users; for example, the language, the number of results to display when the user performs a search, the appearance or content of the service based on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.
  • Excepted analytics or audience measurement cookies: These are cookies used to obtain anonymous traffic and performance statistics that do not require consent if they are used exclusively by the website publisher, without any exploitation by a third party, and are limited to the following measurements:
    • Audience measurement, page by page.
    • List of pages from which a link has been followed to request the current page (sometimes called “referrer”), whether internal or external to the site, per page and aggregated daily.
    • Determination of the type of device, browser, and screen size of visitors, per page and aggregated daily.
    • Page load time statistics, per page and aggregated hourly.
    • Statistics on the time spent on each page, bounce rate, scroll depth, per page and aggregated daily.
    • Statistics on user actions (clicks, selections), per page and aggregated daily.
    • Statistics on the geographical origin of requests, per page and aggregated daily.

These types of cookies will only be active for a maximum of thirteen months, after which express consent from the user will be required again. Personal data obtained will not be retained beyond twenty-four months.

 

Cookies non-exempt from Consent

Cookies can be classified according to different criteria. From a legal point of view, as explained in the previous section, there are excepted and non-excepted cookies. Other classification criteria consider the type of cookie management (first-party or third-party), activation time (session cookies and permanent cookies), or purpose.

The classification of non-excepted cookies according to purpose is particularly relevant. From this perspective, non-excepted cookies can be:

  • Non-excepted customization cookies: These allow the user to access the service with some general characteristics that are not based on an option exercised by the user but are automatically applied by the website, for example, based on the detected region of navigation access.
  • Non-excepted analytical or audience measurement cookies: These are cookies that do not meet the requirements indicated in the previous section to be considered excepted audience measurement cookies, either because they allow for measurements different from those included in the specified list, because they involve information exchange with third parties, or because they are not anonymous.
  • Behavioral advertising cookies: These are aimed at achieving the most effective management possible of the advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided. These cookies store information about user behavior obtained through continuous observation of their browsing habits, allowing for the development of a specific profile to display advertising based on it (personalized advertising).
  • Plug-in cookies: Cookies used by external content provider plugins are necessary for the user to access content or services previously requested, such as viewing videos hosted on YouTube, geographical locations on Google Maps, connecting with social networks, etc. These cookies are governed by the respective cookie policies of the external providers.

By clicking on the social media plugins included on a website, your browser will connect to the server of the corresponding social network so that the social network provider will know from which website the user accessed the social network site. If you wish to avoid this linkage, you must log out of the social network website before visiting any other website.

 

What type of cookies does this website use?

This website uses first-party and third-party cookies for various purposes (technical or essential, customization, analytics, behavioral advertising, and plug-ins). To see the specific cookies used, you can check the cookie settings panel available through the permanent link located in the footer of the website (‘manage cookies’).

The Privacy Policy also applies to cookies that involve the processing of personal data.

 

How are cookies enabled or disabled on your web browser?

You can enable or disable the cookies used on this website at any time. Just follow the instructions for your browser.

Below you will find the official support pages for the most popular web browsers, so that you can enable or disable cookies in your equipment or device.2

Using your browser settings, you can block cookies or ask your browser to tell you when a site is trying to store a cookie.

  1. Microsoft Internet Explorer: Select the Tools button and then select Internet options. Select the Privacy tab and, under Settings, select Advanced and choose if you want to allow, block or be prompted for first and third party cookies. More info: https://support.microsoft.com/es-es/topic/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
  2. Mozilla Firefox:́ Click the menu button and choose Options.́ Select the Privacy panel. Select Firefox will to: Use custom settings for history. Check mark Accept cookies from sites to enable cookies, and uncheck it to disable them. More info: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
  3. Chrome: At the top right, click More and then Settings. At the bottom, click Show advanced settings. In the Privacy section, click Content settings. Use the Cookies section to change your settings. More info: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
  4. Opera: Settings > Quick Preferences > Edit site preferences > Cookies. More info: http://www.opera.com/help/tutorials/security/cookies/

 

Information on International Data Transfers

This website uses cookies that may involve International Data Transfers (IDT) to countries outside the European Economic Area. This is the case with Google Analytics cookies, which may involve transfers to the United States that are considered guaranteed due to the participation of the managing entity – Google – in the EU-US Data Privacy Framework agreement. List of participants.

In all other cases, we recommend reading the privacy and cookies policy of the managing entities.

 

How to Configure Your Preferences Regarding Cookies

If the user has accepted the use of one or more types of non-excepted cookies, they may change their settings at any time by rejecting or disabling their use through the website’s cookie settings box. Similarly, the user can allow, block, or delete cookies installed on their device by configuring the options of the browser installed on their computer.

However, please note that if you choose to block or delete cookies, we may not be able to maintain your preferences, and some features of the website may not be operational, or we may need to request your authorization for their use again.

Keep in mind that if you accept third-party cookies, you will need to delete them from the browser options or from the system offered by the third party itself.

For more information on how to disable cookies from browsers, please visit:

  1. Microsoft Edge: edge://settings/privacy
  2. Mozilla Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox
  3. Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
  4. Safari: http://support.apple.com/kb/ph5042

Opt-out cookies: Many online advertising companies offer “opt-out cookies” to users. “Opt-out cookies” are cookies created by advertising companies to allow users to block and prevent other companies from installing third-party advertising cookies. “Opt-out cookies” are specific to a server, so they only block cookies from a single specific company. For a more generic blocking, users must configure cookies from their browser settings.

 

Identification data

In accordance with Law 34/2002, on E-Commerce and Information Society Services, and with current e-commerce regulation, you are hereby informed that this website belongs to GRAN HOTEL DOMINE SLU, CIF B95624789, domiciled in GRAN VIA 40 3o 48009, BILBAO (VIZCAYA).

 

Additional remarks

GRAN HOTEL DOMINE SLU shall not be held liable for contents or privacy policies of the third parties mentioned in the cookie policy.

Cookies are stored in your web browser, so it is there that you must delete or disable them. GRAN HOTEL DOMINE SLU cannot ensure adequate cookie management by web browsers.

Sometimes, cookies need to be installed for the web browser to remember the preferred setting not to accept cookies.

For further information or questions about our cookie policy, please contact us at reservas@hoteldominebilbao.com or write to the mail address above.